About Us
“We are leveraging the power of languages to help our clients succeed around the world.”
Our Mission
Global Link’s mission is to provide the highest quality language services, enabling global communications to organizations around the world by utilizing the best language talent, excellent client services, and innovative technologies.
Our Story
Translation Solutions with a Human Touch
In 1996, Melissa Letteri, a longtime linguist founded Global Link with a simple mission to provide the highest quality language services to organizations around the world. In 2011, Anthony Federico, an entrepreneur, joined Global Link bringing his business expertise to help build Global Link into a premiere language service provider. Melissa and Anthony both realized language service is not a one size fits all solution, Global Link was built around the unique language needs of each client and delivering customized language solutions. Since its founding, Global Link has grown organically by providing the best language solutions the industry has to offer at competitive rates. Today, Global Link’s clients include global brands, high-profile businesses, and government agencies. Its extensive network of translators, interpreters, and subject experts provides an array of services in more than 200 languages—all with a client-focused, consultative approach.
“Global Link was both professional and incredibly easy to work with. Should we need translation support again Global Link will be the first group we call.”
– K.G. Major Private Equity Firm
Our Approach
Creating value for our Clients with best-in-class language services since 1996
QUALITY - We are committed to delivering quality that exceeds our client's expectations, increases the value of their communications and multilingual content, and showcases the training, dedication, experience, and expert knowledge of our team. Our processes and technology enable us to deliver innovative, high-quality language solutions in 200+ languages.
SOLUTIONS - We offer a full range of translation, interpreting, localization, and language support services to help businesses create multilingual content and communicate globally.
TECHNOLOGY - We leverage our innovative technology to streamline processes, reduce costs and ensure high-quality language solutions.
PEOPLE - Our most valuable assets are our people. With the industry’s top language talents combined with our expert in-house teams, we are able to provide language solutions in 200+ languages with significant cost savings and faster delivery.
SPECIALIZATION - We provide an industry-specific language solutions approach, with our specialized industry-focused teams' expertise to deliver industry customized language solutions.
Our Memberships + Certifications
New England
Translators Association
American Translators Association
Federal Government Contractor since 2003
National Association of
Judiciary Translators and Interpreters
Certified Oregon Pay Equity
Massachusetts Language Services PRF 75 Contract
International Medical
Interpreting Association
Supplier Diversity Certifications
Rhode Island Translation and Interpretation Contract
M A N A G I N G D I R E C T O R
Melissa Letteri
Melissa Letteri is Global Link’s Managing Director. Melissa has a deep understanding of the Translation and Interpreting industry, and also brings extensive experience in Languages, International Cash Management, and Project Management to meet the needs of Global Link’s diverse clientele.
Melissa holds a BA cum laude from Boston College’s Morrissey College of Arts and Sciences where she double majored in French and Italian Literature, and also studied Spanish. She also holds the prestigious Certificat du français commercial et économique with a “mention bien” from the Alliance Française in Paris.
Melissa is fluent in French, Italian and Spanish.
Our Leadership
It all starts with strong, experienced, leadership with an extensive track record in delivering results.
C H I E F S T R A T E G Y O F F I C E R
Anthony Federico
With more than 25 years in marketing and sales, management, and entrepreneurship Anthony, who holds a Master of Science in Information Technology from Bentley College, as well as an MBA and a Bachelor of Science from Suffolk University, has advised clients in industries including legal, technology, pharmaceutical, banking, and consumer products. Among his core areas of focus are customizing international communication solutions to fit clients’ requirements, and building long-lasting, mutually beneficial partnerships within the Global Link ecosystem.
Linguists + Vendors
Since its start more than 25 years ago, Global Link has carefully assembled a vetted global network of elite language experts, certified native-speaking translators and interpreters, subject-matter experts, and other essential team members with professional backgrounds in industries ranging from life science and legal to marketing and technology.